Contact & Support
Need help with your English learning journey? We're here for you. Reach out directly or check our frequently asked questions below.
Email Us
Send us an email at sbr93500@gmail.com
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Chat on WhatsApp at +201015960695
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Frequently Asked Questions
How do I access my certification?
Once you complete all modules and pass the final course assessment quiz, your digital signed certificate will be generated and downloadable from your Profile page.
What is the Mistake Vault?
The Mistake Vault is an automated system that records every grammar or vocabulary question you answer incorrectly. It compiles them so you can review and retry them later.
Can I pause my Pro subscription?
Yes, you can pause or cancel your subscription at any time from your Account Settings. Your progress and Mistake Vault data will be saved.
How does the Leaderboard matchmaking work?
Students are grouped into weekly leagues. The top 3 earners of XP in each league are promoted to the next tier and awarded bonus XP.